To get started with a Zap template, just click on it, and we'll guide you through setting it up. Zapier's automations are called Zaps, and you'll see several Zap templates—our pre-made Zap workflows—throughout this piece. Log in once into your favorite messengers and video communicators, and goneThis piece also includes some ways that you can use Zapier to do more with your chat app, like get reports of key info delivered to a specific channel or receive notifications before events like meetings. IM+ supports Zoom, WhatsApp, Telegram, Facebook Messenger, Facebook, Twitter, Slack, Skype, Gmail, Outlook, Hangouts, LinkedIn Messaging, Instagram, SnapMap, WeChat, ChatWork, HipChat, and Facebook Pages in one simple app. Download IM+ All-in-One Messenger for macOS 10.10.0 or later and enjoy it on your Mac.
![]() Team members can tag other users to pull them into channels or threads, which helps balance the need to reduce noise with the need to ensure important conversations are being seen.Slack also makes it easy for users to find answers using search. This sorting goes further: conversations in these channels can be broken down into threads, and users will only be notified of conversations in threads if they participate in the conversation or actively decide to subscribe to them. Users decide which of these channels they want to be in, which means they can avoid being flooded by messages about projects unrelated to them. Video and audio calls can be started with a single click. Small features, like emoji reactions, make it easy to meaningfully respond to messages in just a couple clicks. Most links will unfurl, meaning things like images and videos can be reviewed without leaving the app. Quickly share files by clicking-and-dragging them onto the app, or by linking to them. Collaboration is another key emphasis. ![]() Conversations are forced into threads, which helps keep things organized. Even so, Google Chat is worth looking into.Google Chat, formerly known as Google Hangouts Chat, breaks conversations down into rooms, similar to channels in Slack. Considering the size of organizations Teams seems to be built for, however, that's probably not much of a barrier—especially if your team is already using the Microsoft Office suite of apps.When you connect Teams to your other apps using Zapier, you can track invoices in Teams as they're paid, get instant visibility into new leads by posting them to a channel automatically as they come in, and more.You're forgiven if you didn't know Google offered a team chat app—it's not exactly common knowledge. If you don't have a dedicated IT staff, it's going to be tricky to set up, particularly if you're attempting to set up the free version. There are also extensive collaboration features, including tight integration with the Microsoft Office suite for collaborating on documents, calendar appointments, and notes.The main downside to Teams is how much work it is to roll out. Users can schedule meetings, complete with an agenda, or hop onto spontaneous calls. Turn off threading in outlook for macResults show up in real-time as you type, and there's a wide range of filtering options.Google Chat's weakness is probably polish. Search is also a strong point, which, considering this is a Google product, probably shouldn't be a surprise. You can quickly organize a meeting with any coworker by tagging Google Meet, your coworker, and saying when the meeting should happen—this creates a calendar appointment complete with a Google Meet link for video conferencing. Pasting a Google Doc link automatically changes permissions, so everyone in the room can open it. But Discord can work for business chat for one key reason: excellent always-on audio.Discord offers text channels, similar to those seen in other team chat apps. There aren't a lot of business-specific features, and integrations are largely bots built by third parties. It was originally built with gamers in mind, and these days is marketed more broadly to online communities—not companies. Get notifications in the right channel before important events, for new form responses, or when new tickets come in from your ticketing app.Discord is a real outlier. But it's a solid choice, and if your company is already paying for Google Workspace, it's essentially free.By using Zapier to connect Google Chat with the other apps you use most, you can turn your chat app into a work hub. Using Chat will take some getting used to. Discord also offers some of the best audio quality on the market, and this feature alone makes it worth a look if talking out loud is how you get work done.Discord becomes even more suited for business when you connect it to your favorite apps through Zapier. There's also the option of video chats, if you want to see your teammates face-to-face, but we think the audio chats are the real highlight here.Again, this app is an outlier in this list, but it's almost entirely free—the features behind the paywall are basically irrelevant to a business use case. But it's just as handy to talk to colleagues while working remotely in a shared Google Doc. It's designed for gaming, with an overlay view that shows voice channels on the side of your games. You can keep your mic off, then push a key to start talking whenever you want to jump in. The highlight here is the voice channels, which are always-on phone calls where you can talk to anyone on your team.
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